You may return any item you are dissatisfied with within 30 days of purchase, for a full refund, minus shipping. We would prefer that you come visit us again as a happy customer, knowing that if you're not satisfied with whatever you purchase from us, that you can return it and get your money back. Please Contact Us for information on returning a product prior to doing so.
Back Order Policy
Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is backordered, we will contact you with further instructions.
Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Shipping rates are determined by the shipper at time of order.
For shipping outside the Continental United States please see our international shipping policy.
International Shipping Policy
International customers, we now ship internationally using package forwarding from OPAS!
- Get a US address from OPAS
- Place your order on CampStovePro.com
- Ship your order internationally!
Click here for instructions on ordering from CampStovePro.com using OPAS.
If you would like expedited shipping, please contact us for a shipping quote.
Damaged Goods Policy
Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.